Travel retail

All you need to know about service at airports

Specialising in the customer journey

Ensuring that the correct customer is targeted :

  • At the right time
  • With the correct sales pitch
  • Selling the correct product
  • Ensuring a seamless journey from entry to store through to purchase and beyond

All accomplished through:

  • Careful ‘skill matched’ staff selection
  • Extensive brand and product training
  • Retail measurement  through extensive data capture and analysis
  • Instantly implementing learning’s from the above

 

 

Travel retail

Representing your brand
Driving sales
Supporting your airport operation
Leading the way through added value
The travel retail experience

case studies
VIP MAKE-UP EVENT. GIORGIO ARMANI
Giorgio Armani Cosmetics came to Blackjack in order to provide a campaign that would enhance the customer experience whist travelling. The campaign was to stage a VIP event on the make-up counters of...
GIORGIO ARMANI COSMETICS >
DAY TO DAY RUNNING OF THEIR COUNTERS
On behalf of Godiva, Blackjack have been running the day to day management and promotions of their counters since 2008. Blackjack have provided one full time team leader and one other additional full...
GODIVA >